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Q and A

Answers to Questions Most Asked

How do I enroll in Virtual Branch (online banking)?

At the top of our website, click on "Sign Up" link. You will then be walked through the enrollment process.

How do I sign up for E-Statements?

Login to your Virtual Branch (online banking) account; go to Self Service tab, under Additional Services click on eStatements. You will need to enter a valid email address and agree to Terms and Conditions before your enrollment is complete.

Do I need to contact my Credit Union before traveling?

Yes, it is best to let us know if you are traveling and will be using your MasterMoney debit/ATM card or MasterCard credit card. We will make a notation on your account with the specific location you will be traveling to so that your card does not get restricted due to out of the ordinary charges.