Debit & ATM Cards

Get cash at the ATM from any of your N.E.W. Credit Union deposit accounts or make purchases directly from your checking account using your debit card.

Our Debit & ATM Cards

Debit & ATM cards work one in the same. Chip enabled debit cards allow you to make secure, contactless purchases more easily than ever and can be used anywhere Mastercard® is accepted. Add your debit card to your digital wallet for even more secure, seamless transactions.

Features

Card Controls for our Mobile App

Staying in control of your cards is easier than ever. Manage your cards with Card Controls: an all-in-one dashboard for managing card use and security. 

Person holding cell phone over card reader to pay.

Digital Wallet

Convenience at Your Fingertips – Add your N.E.W. Credit Union debit card, ATM card, and Mastercard® to your Digital Wallet for easy secure payments. We’re compatible with Apple Pay and Google Pay, making transactions faster and more convenient than
ever!

FAQs

What is the difference between a debit card and an ATM card?

An ATM card can be used to withdraw cash and check your balance at ATM, but cannot be used for purchases. Debit cards have the same functions as an ATM card but can be used for purchases with the funds deducted from your checking account.

Can I use my debit card internationally?

International transactions are blocked by default on debit cards to protect members from fraudulent charges. So, if you are planning to travel internationally or use your debit card online for a merchant located outside the United States, we will have to know BEFORE you travel or make your purchase. The easiest way to keep us informed is to utilize card controls within the mobile app. Or you can call us at 1-800-924-1250.

How do I report a lost or stolen debit or ATM card?

If your debit card is lost or stolen please call us at 1-800-924-1250 to report
it missing. Or you can call our 24/7 number at 800-554-8969.

Debit & Credit Card Needs

For Credit Card and Debit Card assistance, including changing your debit card PIN, please call one of the following 800-numbers.

Report Lost or Stolen Card

800-554-8969

Report Unauthorized Charges on Debit Card

1-877-805-2313

Credit Card Assistance

888-999-2344
Use this number to change your pin, report your card lost or stolen, and/or report unauthorized charges.

Debit PIN Change

800-567-3451

Apply for a Card Today

Start using your debit card, ATM card and Mastercard® today by applying now.

Contact Us

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If you have unauthorized charges on your N.E.W. CU Credit Card, please call 1-888-999-2344 to report them.
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